Managing partner at Salesforce Ventures Matt Garratt, whose firm is an investor in Propel, says the enterprise software industry will stack more services on cloud-based communication and collaboration platforms. With the emergence of remote work, collaboration needs to be deeply embedded into these platforms in order to be successful.
Garratt, along with other managing directors and partners, also predict a shift from systems of record to systems of engagements and a rising interest in containers.