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MaryRuth’s is a highly successful health and wellness business that has a product portfolio of 200+ vitamins and supplements designed for entire families to take control of their health. In recent years, MaryRuth’s has grown exponentially, delivering more than five million supplements to customers nationwide via direct sales and through large retail chains like Walmart, Whole Foods, Target, and Vitamin Shoppe.
traceability from inspections to inventory
for monitoring and managing all product documents
providing real-time product data for reporting and audits
To support current and future business initiatives, MaryRuth’s wanted a centralized document storage with revision control, approval workflows, and robust reporting capabilities. Specifically, MaryRuth’s was seeking a QMS to streamline processes, automate multiple tasks, reduce manual efforts, and improve the overall efficiency of the organization.
“With Propel we were able to streamline processes, improve data efficiency, and have faster access to all the critical information that's needed for the product. We got everything we asked for, it’s been a great experience.”
Diana Sehawneh, Quality Project Coordinator
With Propel, MaryRuth’s has a solution for storing and managing product documents in one secure platform. This centralized approach gives the company’s quality team a way to easily manage and maintain a trusted product record throughout the entire lifecycle. This single source of truth ensures accuracy and easy access to essential documentation when needed to support ongoing business initiatives.
An area where the company saw immediate improvements when planning for incoming finished product inspections. By automating processes with Propel, MaryRuth’s is able to continuously achieve 100% traceability throughout the product lifecycle. It can reference live product data for use in incoming finished product inspection reports, and effectively track when products are released into inventory.
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