Maximizing the Role of Salesforce Admin

When your user interface is so friendly users can teach themselves, the Salesforce administrator role is free to innovate your day-to-day workflows.

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For fast-moving companies built in Salesforce, the heart of their operations is the Salesforce Administrator, a key player responsible for ensuring smooth operations, project management, data management, and process automation for all the users who rely on Salesforce each day.

Administrators (or Trailblazers, as Salesforce refers to them) are effectively business analysts and problem solvers. They collaborate closely with stakeholders, identifying pain points in the organization's processes and finding innovative ways to address them using Salesforce functionalities.

KEY ARTICLE TAKEAWAYS

How the Salesforce platform enables admins to—

  • Spend less time training and more time innovating
  • Create complex configurations—easily
  • Be any role at a company, not just IT